Shipping Policy
Fast, reliable delivery across India.
Shipping Charges
- Orders above ₹999: FREE shipping
- Orders below ₹999: Flat ₹49 shipping charge
- COD orders: Additional ₹30 COD handling fee
Delivery Timelines
| Region | Estimated Delivery |
|---|---|
| Metro cities (Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad) | 3-5 business days |
| Tier 2 cities (Pune, Jaipur, Ahmedabad, Lucknow, etc.) | 4-6 business days |
| Rest of India | 5-7 business days |
| Remote/Northeast areas | 7-10 business days |
*Business days exclude Sundays and public holidays.
Courier Partners
We ship through India's most reliable courier services:
- Delhivery
- Blue Dart
- DTDC
- Ecom Express
- India Post (for remote areas)
Order Tracking
Once your order is shipped, you will receive a tracking link via email and SMS/WhatsApp. You can also track your order from your account dashboard.
Shipping Regions
We currently ship to all serviceable pin codes across India. International shipping is not available at this time. Enter your pin code at checkout to verify serviceability.
Delayed Shipments
While we strive to deliver on time, delays may occur due to:
- Natural disasters or extreme weather
- Courier partner operational issues
- Incorrect or incomplete address
- Recipient unavailable for delivery
- Public holidays or strikes
If your order is delayed beyond 10 business days, contact us at support@vchuki.com for assistance.
Undelivered Orders
If delivery fails after 3 attempts, the order will be returned to our warehouse. We will contact you to rearrange delivery or process a refund.
Contact
For shipping queries: support@vchuki.com
Phone: +91 XXXXX XXXXX
Hours: Monday to Saturday, 10:00 AM - 7:00 PM IST